MEDICAL AND LEGAL ADVICE

  • Medical advice and information hotline : The medical personnel, including paramedics, nurses and doctors, are available 24 hours a day to provide general medical information and advice. This is an advisory service, as a telephonic conversation does not permit an accurate diagnosis.
  • Emergency medical advice and assistance hotline : In addition to the general medical advice service, one call to the same number will trigger the medical operators who will guide members through a medical crisis situation, provide them with emergency advice and arrange for the member to receive the support they need. This is an access only service and provides for no costs the member may incur.
  • 24 hour legal advice line : Provides assistance to members and their immediate family have on-going access to a 24-hour legal advisory service on any aspect of the law such as criminal, family law, constitutional law, child law, labourlaw, motor law, etc. This service includes a free initial 30-minute consultation should any matter require legal action. The member will then be referred to a lawyer in the national network for a direct free 30-minute consultation. If a member requires a purchase, sale, lease, or prenuptial agreement, employment contracts, etc, these will provided at their request. The member will also be advised on the application of the document and the procedures and principles that may apply.